About Us
Welcome to the WatchXchange – where passion meets precision. We are dedicated to providing exquisite timepieces, quality watch parts and stylish accessories for watch enthusiasts, collectors, and professionals alike. Our mission is to be your trusted source for all things horology, helping you keep time with style and precision.
Our Story
Founded in 2016, WatchXchange was born from a love for craftsmanship and a deep appreciation for the art of watchmaking. What started as a small business sourcing unique watch parts has grown into a comprehensive marketplace, offering a curated selection of high-quality watch components, complete watches, and accessories. Today, we proudly serve a community of watch lovers from around the world, each with a shared appreciation for the beauty and precision of timekeeping.
What We Offer
• Watches
Our collection of watches includes both classic and modern styles, handpicked for their quality, durability, and design. Every watch in our catalog is chosen to offer you reliability and elegance, with options for every taste and budget.
• Watch Parts
From gears and dials to movements and crystals, we carry a vast selection of watch parts to fit almost any brand and model. Whether you’re a professional watchmaker or a DIY enthusiast, we have the parts you need to keep your timepieces running smoothly.
• Watch Accessories
Elevate your watch game with our wide array of accessories, from stylish straps and bracelets to polishing kits and storage boxes. We believe that every detail matters, and our accessories are crafted to add that extra touch of refinement to your timepiece.
Our Commitment to Quality
At the WatchXchange, quality is at the heart of everything we do. We work closely with trusted suppliers and craftsmen to ensure that every watch, part and accessory we offer meets our standards. Our team of experts carefully inspects each product, ensuring it meets the durability, precision, and style our customers expect.
Why Choose Us?
• Expertise & Passion
We are a team of watch enthusiasts and experts with a genuine passion for horology. Our in-depth knowledge of watch mechanics and design allows us to offer guidance and support to both seasoned collectors and newcomers alike.
• Customer Satisfaction
We value every customer and strive to provide a seamless shopping experience, from browsing to delivery. Our friendly support team is always here to help you find exactly what you’re looking for, answer questions, or provide advice.
• Innovation & Style
We keep a pulse on the latest trends and innovations in watchmaking, ensuring that our collection remains fresh and relevant. Our selection is carefully curated to include both timeless designs and the latest in watch technology.
Thank you for choosing the WatchXchange. We look forward to helping you keep perfect time, every time.
FAQs
What are the shipping times?
• United Kingdom: 2–3 working days
• Europe: 5–6 working days
• Rest of the World: 7–9 working days
All orders are shipped within 24 hours from our UK warehouse. Please note that delivery times may be slightly extended during Bank Holidays and other national holidays.
What countries do you ship to?
We ship to a wide range of international destinations, including the UK, Europe, Norway, the USA, Canada, Australia, and New Zealand.
Do you accept returns?
Yes, we gladly accept returns! Return postage is at the customer’s expense. Just reach out to us if you’d like to initiate a return, and we’ll be happy to assist.
What payment methods do you accept?
We accept a variety of payment methods for your convenience, including Visa Debit, Mastercard, American Express, PayPal, Apple Pay, and Google Pay.
Where are you located?
We’re proudly based in Milton Keynes, UK.
My order hasn’t arrived, what should I do?
If your order hasn't arrived within the specified timeframe, please get in contact or email us at: contact@watchxchange.co.uk
Do you accept custom orders?
Absolutely! We welcome custom orders. Simply visit our Custom Orders page to get started, and we’ll work with you to create exactly what you have in mind.
If you don't see your question listed here, don't hesitate to contact our team. We're happy to assist you and ensure you get the support you need!